【Event Koinobori】Terms of Service

*When returning the item, please attach the enclosed prepaid shipping label to the box and send it back. The round-trip shipping cost is included in the rental fee.

We will check that the item has been shipped using the tracking number on the day after the rental period ends.
Please note that if we cannot confirm shipment, a late fee will be charged.

※If the shipment is delayed, please notify us by email or phone once it has been shipped.

If the item is not returned by the due date, a late fee of 8,000 yen per day will apply. Please note.

Please plan your rental period with ample time to spare. Any additional charges will be billed after return.

These Rental Terms and Conditions (hereinafter referred to as the “Terms”) apply between [Service Provider Name] (hereinafter referred to as the “Company”) and the customer regarding the rental service for Koinobori outdoor decorations (displays) provided by the Company (hereinafter referred to as the “Service”). By using the Service, you are deemed to have agreed to these Terms.

Article 1 (Purpose)

These Terms set forth the conditions for the proper and safe use of the rental products for display provided by the Company (hereinafter referred to as the “Product”).

Article 2 (Terms of Use)

1. The customer guarantees that the information provided at the time of application is accurate.
If false information is confirmed, the Company may terminate the contract.
2. The Product must be used exclusively for commercial display purposes.
Other uses (resale, sub-rental, modification, etc.) are prohibited.
3. When using the Product outdoors, please pay sufficient attention to the weather and installation environment.

2-1. Selection of Installation Location
Please avoid installing the Product in areas prone to strong winds (such as elevated areas or building corners).
Ensure sufficient space so that the Koinobori does not come into contact with buildings, power lines, tree branches, or other objects.
When selecting a location, confirm that there is a radius of approximately 2 meters or more around the size of the Koinobori that is free of obstructions.

2-2. Wind Speed Guidelines for Installation
Please use the following wind speed guidelines for installation and management.

◆Wind speed of 5 m/s or less
Normal use is possible. The Koinobori will swim smoothly, and you can enjoy its beautiful movement as it catches a moderate breeze.

◆Wind speed of 5–10 m/s
The Koinobori may sway significantly. Within this range, check the installation status and inspect the poles and fasteners to ensure they are securely fastened.

◆Wind speed of 10 m/s or more
There is a risk that strong winds may damage the Koinobori or poles.
If this wind speed is expected, temporarily remove the Koinobori or lay the poles flat.

◆Wind speed of 15 m/s or more
Remove the Koinobori.
In such strong winds, serious accidents such as poles falling over or fasteners coming loose may occur.

2-3. Inspection of Fasteners
Always use the included fasteners for the Koinobori poles and secure them firmly to the floor or base.
Before use, please check that the poles and ropes are not worn or loose.

2-4. Measures for Nighttime and Unattended Periods
Please remove the Koinobori at night, when going out, and especially when strong winds are expected.
Store the Koinobori in a safe place in advance to prepare for sudden strong winds or gusts.

2-5. Other Precautions
If the Koinobori is damaged by strong winds, flying debris may cause damage to people or objects.
Please confirm insurance coverage and prepare for liability risks.
If you must install it, pay attention not only to wind speed but also to the effects of sunlight and rain, and check the condition regularly.
Check typhoon forecasts frequently, and if a strong wind advisory or storm warning is issued, remove the Koinobori immediately.
Safe operation is key to preventing accidents and damage.

Article 3 (Return)

1. We apologize for the inconvenience, but please deliver the Product to the location designated by the Company by the rental end date.
2. If a delay occurs, a late fee will be charged. (A fee of 8,000 yen will be charged for each day of extension.)
3. Please return the Product on the return date in accordance with the return instructions and handle it with care.
*If the rental item is intentionally damaged, the Company reserves the right to claim damages. 　Specifically, we may charge the repair costs or replacement costs.

Article 4 (Termination of Contract)

The Company reserves the right to terminate the contract in the following cases:
1. If the customer violates these Terms or acts in violation of laws, regulations, or public order and morals.
2. Cancellations due to the customer's circumstances will be handled according to the cancellation policy.
Cancellations made immediately before the start date may not be eligible for a refund.

Article 5 (Disclaimer)

1. The Company shall not be liable for any accidents, damages, or damage to third parties resulting from the use of the Product.
2. The Company will compensate for damage to the Product itself.
3. Regarding intentional damage: If the rental item is intentionally damaged, the Company reserves the right to claim damages.
　Specifically, we may charge the repair costs or replacement costs.
　Damage claim procedure: If intentional damage is confirmed, the Company will send a damage claim invoice.
　Please pay the amount stated on the invoice promptly.
　Damage caused by unforeseeable natural disasters (such as sudden gusts) or force majeure will not be subject to a damage claim.

Article 6 (Protection of Personal Information)

The customer's personal information will be managed appropriately in accordance with the Company's Privacy Policy and will not be provided to third parties without permission.

Article 7 (Governing Law and Jurisdiction)

This community shall be governed by the laws of Japan, and in the event of a dispute, the courts of the domestic region shall have exclusive jurisdiction for settlement.